Welcome to Adsol Digital Marketing Pvt. Ltd.!
At Adsol, we are dedicated to providing you with seamless services and innovative products designed to enhance your digital presence. Below you’ll find detailed information about our shipping and delivery policies for our physical products such as Snapchat lenses and digital business cards.
Digital Products:
- Digital Business Cards and Snapchat Lenses: Being digital in nature, these products are delivered electronically. Upon purchase, you will receive an email confirmation containing download links or specific instructions within 24 hours. Please ensure that your email address is entered correctly at checkout to avoid any delays.
Physical Products:
Delivery Process: If your order includes physical items, such as hardware for Snapchat lenses, they will be shipped within 3-5 business days after the order confirmation. The exact delivery time may vary based on your location and the carrier’s policies.
Shipping Costs: Shipping charges vary depending on the destination and the size of the order. The final shipping cost will be calculated at checkout and will be clearly displayed before you finalize your purchase.
Tracking: Once your order is shipped, you will receive a tracking number via email that allows you to track your package’s progress directly on the carrier’s website.
International Shipping: We offer international shipping. However, please note that international shipments may be subject to additional customs fees and import duties. These charges are the responsibility of the recipient and vary from country to country.
General Guidelines:
Delivery Issues: If you encounter any issues with your delivery, such as delays or missing items, please contact our customer support team at gaurav@adsoldigital.com. We are here to assist you from 9 AM to 5 PM, Monday through Friday.
Returns and Refunds: For information on returns and refunds, please visit our Returns Policy page.